SHIPPING AND RETURNS INFORMATION
SHIPPING POLICY
Ketone ships products all over the continental United States of America using UPS or a freight carrier, but please be aware that some products contain hazardous materials and special restrictions or shipping regulations apply, please see below.
Shipping Charges
All orders are shipped UPS ground service unless otherwise requested while placing order online, shipping starts at $8.95.
Products purchased are required to be shipped by freight or truck, standard freight shipping rates apply. Freight shipping quotes are provided on individual orders at the time of purchasing products.
The following information is needed to provide a freight quote:
All above listed shipping charges apply to the continental United States of America.
Orders Outside of the USA
Due to a variety of shipping rules and regulations enforced by package carriers and various countries customs agencies for shipping automotive products we do not provide shipping outside the United States.
Shipped By Freight or Truck Only
All of the following Products can be shipped by freight or truck only, no UPS or other ground carriers, due to the below listed products containing solvents
Shipping Charges
All orders are shipped UPS ground service unless otherwise requested while placing order online, shipping starts at $8.95.
Products purchased are required to be shipped by freight or truck, standard freight shipping rates apply. Freight shipping quotes are provided on individual orders at the time of purchasing products.
The following information is needed to provide a freight quote:
- Quantity and description of what you are ordering
- The complete shipping destination address
- Is shipping destination a business or residential location
- Is a dock or fork lift available to unload the truck
All above listed shipping charges apply to the continental United States of America.
Orders Outside of the USA
Due to a variety of shipping rules and regulations enforced by package carriers and various countries customs agencies for shipping automotive products we do not provide shipping outside the United States.
Shipped By Freight or Truck Only
All of the following Products can be shipped by freight or truck only, no UPS or other ground carriers, due to the below listed products containing solvents
- Reducers
- Thinners
- Wax / Grease Remover
- and any other product containing solvents
MERCHANDISE RETURN POLICY
We want you to be satisfied with your purchases. If you are not pleased return the item(s) to Ketone Automotive and we will either exchange the item(s), issue a store credit or refund (no refunds or returns on custom made paint, spray cans, open packages or items that have been used).
All returns must be made within 30 days from the date of purchase.
We will not accept any returns without the original box or packaging, shipping charges are non refundable.
All returns must be made within 30 days from the date of purchase.
We will not accept any returns without the original box or packaging, shipping charges are non refundable.
